William E. Hayden, Manager
Mail Services, located in the Hawkins Building, is responsible for gathering, sorting and delivering all interdepartmental "campus mail" and mail received from the United States Postal Service. Mail for the United States Postal Service is also gathered and the necessary postage affixed for processing. Express mail and registered, certified, insured and special delivery mail services are also available.
Mail Services handles all classes of mail destined for the United Stated Postal Service except periodical and standard bulk mail (second-class publications and third-class bulk).
Campus Mailbox Locations
Campus mail is picked up once a day from each building. There are also orange campus mailboxes located on the Waverly Avenue side of Newhouse II, in front of Sims Hall, in front of Machinery Hall, and outside the Administration Building in the Q1 parking lot. These boxes are emptied at 8:00 am and 2:00 pm every business day.
Next Day Delivery Drop Box Service
United Parcel Service provides Next Day Delivery Service at a discounted rate for University departments. There are seven UPS drop boxes at various locations on campus.
Postage Metering Equipment
Postage metering equipment cannot be purchased by individual departments.
Personal Mail Sent through Mail Services
Mail submitted for postage to the Mail Services that does not show a return address or which has a personal address for the return is considered personal mail. This type of mail is not eligible for University metering and is sent to the Post Office without University-paid postage.
All mail is sorted to the department noted on the address. Departments are responsible for noting on undeliverable mail the forwarding address of a transferred or departed employee.
Mail Services does not hold mail. Mail received prior to the starting date of employment of any new faculty or staff member should be held by that person’s department. Upon arrival, new employees should check with their departmental office to see if mail is being held on their behalf.
Requisitions For Postage Charges
Mail Services requests that academic and administrative offices using Mail Services submit an interdepartmental order. Departments that do not have a standing interdepartmental order on file with Mail Services must submit an individual interdepartmental order with each mailing. Please submit a sample envelope with your standing interdepartmental order.
Imprinted designation used on mail to denote payment of postage.
Indicia Mail (Outgoing)
Indicia Mail is not acceptable for metering. If an Indicia is required, it shall be imprinted by Mail Services. (This does not include mail sent out through the Word Processing Bulk Distribution Center.)
Mail from Disbursements Processing Office and Payroll Department will be sorted by address. All other mail will be sorted by Department.
Preparation of Mail
It is the responsibility of each department to separate "campus mail" from outgoing mail that requires metering. If "stamped mail" is processed in the department, it too must be separated from other types of mail. Foreign mail and mail requiring special services such as registering, certification, special delivery, etc., should be clipped or banded, and plainly marked with requirements.
Service to Residence Halls
Academic and administrative offices receive service throughout the year. During the Fall and Spring semesters mail addressed to students in the North Campus residence halls will be picked up from academic and administrative offices by Mail Services personnel as part of the scheduled daily routes. The mail will be sorted and delivered to the residence halls on Tuesdays and Fridays. Mail Services does not serve fraternities, sororities and South Campus Housing.
Restrictions on Campus Mail
Campus mail is for the internal business of the University and is not to be used for personal, political or union business.
Bulk Mail (Outgoing)
All publications printed under the University’s periodical postal permit and items intended for standard bulk are handled through the Word Processing and Bulk Distribution Center in the Hawkins Building.
Bulk Mail (Incoming)
Mail addressed to a person with an address of Syracuse University which does not include a department name shall not be given directory service. Such mail will be refused and returned to the Postal Service with a notation "Undeliverable as addressed - Department name required".
All checks will be directed to the address printed on the check. Any address change is an individual’s responsibility and must be changed with the Payroll Department. If for any reason the department receives paychecks for employees not on the departmental payroll, notify the Payroll Department immediately.
Unique Zip Code.
The Unique Zip Code for all academic and administrative offices at Syracuse University is 13244 and four digit add-ons are assigned to each building. Syracuse University is committed to its full use.